CUGC WIT Webinar: How to Fix Poor User Experience with eG Enterprise v7

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It's Not Them, It's You:
How to Fix Poor User Experience with eG Enterprise v7 


Thursday, February 20
1:00 - 2:00 PM ET


Presented as part of eG Innovation's sponsorship of the CUGC Women In Technology program.


WHAT
: The user experience is something that should make people feel good, and since the digital workplace is basically everywhere, it's critical that your customers don't start their day with poor performance. Remember, when a customer calls, it's never them; it's always you.


So be proactive about managing your customers' digital workspace. Find out how at our upcoming webinar where you will:

  • Take a tour of the brand-new eG Enterprise v7, where you'll get a first look at our completely updated, industry-leading Citrix monitoring solution. Our redesigned dashboard makes user experience the centerpiece of your IT monitoring and management strategy.
  • See real-world examples of troubleshooting user issues, including slow logons, disconnected sessions, and failed launches.
  • Learn the most important user experience performance metrics for Citrix admins and how to use them for solving real-world issues. You'll gain key takeaways like understanding the Interactive Session and the key metrics that matter to your day-to-day administration.


Presenter:

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Wendy Howard
Technical Consultant
eG Innovations

Wendy Howard is a Technical Consultant for eG Innovations’ West Coast team. Previously, she worked as a Citrix Admin at a large healthcare organization in Oregon, where eG was a saving grace when it came to maintaining multiple Citrix Farms. She’s passionate about bringing Performance into the main-stream IT world, as well as helping her Citrix colleagues find improvements to their Citrix environments.


Moderator:

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Sarah Vogt
CUGC Women In Technology Mentor
Orlando CUGC Leader
CUGC Steering Committee



Presented by eG Innovations and CUGC, this webinar is free for all members.

eG Innovations + CUGC Women In Technology


#CUGCConnect
#eG_Innovations
#EUC
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